Customer Reviews: What North Central Ohio Homeowners Say About MR Heating & Cooling
The reputation MR Heating & Cooling has built throughout North Central Ohio, including the Shelby area and surrounding counties, comes down to one thing more than any other: customers feel like they were treated fairly. That theme runs through the feedback we hear most often, whether the job was a routine repair or a full system replacement.
Tyler, Devin and crew did an awesome job for me, putting in six Mini Splits inside with two units outside. And, they removed my old furnace, of course. They were professional, courteous, proficient, friendly every day they were here. There were very respectful of my home and my family. It feels pretty amazing to finally have an energy-efficient HVAC system in my home. I highly recommend this company and it's crew for all your HVAC needs! Thank you, Ryan and Mark for your help as well!
Thank you guys for coming over the same day and fixing my water line
I needed help in a bind (as most HVAC calls go) they responded quickly and made it out the same day the tech was professional, personable and willing to help in any way he could he put up with my incessant questions, didn’t get upset with me standing over his shoulder, was very knowledgeable and didn’t waste time. He fixed the issue quickly and left no mess behind
Professional, fair pricing. Chad is the best! He knows what he’s doing.
Great service and assistance with my project ,fast and efficient return call from technician. Ryan . Fantastic customer service with Hunter and Gus. A++++ with the whole process over the Holidays to boot. thanks guys
What Customers Mention Most
Homeowners regularly point to the same handful of things when they describe their experience with our team: technicians who explain the problem in plain language, pricing that’s communicated upfront without surprises, and a willingness to recommend a repair instead of pushing for a replacement whenever that’s genuinely the better option. One recent customer who needed a new furnace and central air system after their old fuel oil furnace failed described our team as professional and knowledgeable from the first phone call, noting that the work was completed exactly as promised at a fair price.
Backed by an A+ BBB Rating
MR Heating & Cooling is accredited by the Better Business Bureau with an A+ rating, a distinction that reflects our commitment to operating with transparency and addressing any customer concerns directly. Combined with our standing as a Carrier Factory Authorized Dealer, that accreditation gives customers an extra layer of confidence when choosing who to call for HVAC work.
See More Reviews
You can read additional customer feedback on our Facebook page, where homeowners throughout North Central Ohio have shared their own experiences working with our team.
Ready to Experience the Difference?
Call MR Heating & Cooling at (419) 961-3835 or email info@mrheatcoolhvac.com to schedule your own service and see why so many North Central Ohio homeowners keep coming back. You can also fill out our online form to get started.